WHAT IS THE CSO COVID-19 WELLNESS MONITORING PROGRAMME?
It is a programme, developed with Hatzolah Medical Rescue, to enable CSO Cape Town to monitor any community member who has tested positive for COVID-19, or is displaying symptoms of the virus and waiting for test results. Daily tracking of temperature, heart rate, and oxygen saturation together with a list of health checks and questions will allow for early intervention if necessary and ensure that we can keep community members and their families as safe as possible.
WHO SHOULD REGISTER FOR THE CSO COVID-19 WELLNESS MONITORING PROGRAMME?
You should only register for the programme if you have:
Tested positive for COVID-19
Are awaiting COVID-19 test results
IF I HAVE NOT BEEN TESTED, SHOULD I REGISTER… JUST IN CASE I GET COVID-19 LATER ON?
NO. If you have not been tested, please do not register. The telephone number for this programme should not be used as a helpline to find out if you could be positive or to ask for advice. It is for registration to the Wellness Monitoring Programme only. The wellness volunteers need to monitor those who have tested positive or are awaiting COVID-19 test results, as these are the community members who have immediate need for their health to be tracked. If people register but are not needing immediate support, it puts a major strain on our resources.
HOW DO I REGISTER FOR THE PROGRAMME?
You can register by Whatsapp or SMS – send your name and cell number to 072 037 8971 and we will contact you so that we can fill out the documentation for you; If you cannot Whatsapp or SMS, you can call 072 037 8971, or Go to our website www.csocape.org.za/COVID-19 and fill in the registration form.
HOW LONG AFTER I REGISTER WILL I BE CONTACTED?
A CSO Wellness volunteer will attend to your Whatsapps and SMS’s during office hours. You will be contacted within a 24-48 hours of registering. Please do not resubmit the form during this time frame.
WHAT HAPPENS AFTER I SIGN UP?
Once you have given your details, our Medical team will deliver:
• A pulse oximetry device that will check your pulse rate and oxygen levels
• A thermometer (if you don’t have one)
Our Medical team will assist you via video or online to explain to you how to use them both, and you will sign an indemnity form. Depending on your condition, your wellness volunteer will contact you between one and three times daily. Phone calls will be made between 08h00 -18h00 in the afternoon throughout your isolation to track your wellbeing by asking you some key questions.
WHAT KINDS OF QUESTIONS WILL I BE ASKED DAILY?
They will ask you some basic questions, including what your vital signs are. Using the devices CSO Cape Town delivered, you will be able to give them this information. Based on clinical criteria established by medical experts, CSO will track your health remotely, and, in conjunction with your GP, guide you on the next steps of your treatment plan.
WILL MY MEDICAL INFORMATION BE PROTECTED?
YES. All the wellness volunteers are legally bound by a confidentiality agreement and are not allowed to share your medical information with anyone, other than the relevant GP.
IMPORTANT: If your symptoms change drastically, or if you are experiencing any life-threatening symptoms such as difficulty breathing, please do not wait for our wellness volunteer to contact you!
CONTACT OUR EMERGENCY LINE: 086 18 911 18, YOUR GP, OR A HOSPITAL.
CSO website: www.csocape.org.za
To read or download the full July 2020 issue PDF of the Chronicle, click here
To keep up to date on COVID-19 related community news, click here
Portal to the Jewish Community: to see a list of all the Jewish organisations in Cape Town with links to their websites, click here
To receive the Chronicle each month in your inbox instead of your postbox please email firstname.lastname@example.org and we will make it happen.
Follow the Chronicle: Facebook | Instagram | Twitter | LinkedIn